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Flight Attendant’s Note To a Deaf Teen Passenger Goes Viral

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The note also continued to explain to Ashley the case of an emergency, the nearest exit is behind you.

Before concluding, “Please don’t hesitate to ask if you need any assistance. Again, my name is Janna and welcome aboard our CRJ200 aircraft.”

Ashley recently told CNN about her experience “Well, I feel nervous because, you know, really, what if I miss my flight, or you know, I don’t know where to go when I transfer. I mean JFK International is such a big airport, so I didn’t know where to go.”

Ashley Ober Photo:WJLA

Ashley told about receiving a note from Janna “I really felt relieved, and I felt more comfortable on the flight.”

She said also “I put it in my bag. I kept it. I still have it. It’s with me all the time, I’m going to cherish that.” She added “I’ve never experienced that kind of politeness before. It just inspired me.”

“Our goal is to make the world a more inclusive place, ensuring travel is easy for all people,” the company said in a statement.

The airline Delta also told in a statement to WJLA, it was “extremely proud” of the flight attendant and it will soon be providing flight attendants and gate agents who know sign language

The company also said, “Our goal is to make the world a more inclusive place, ensuring travel is easy for all people.”

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